PRICING
One price per hospital. Never per person.
Real published prices. We quote exactly in a first conversation — no discovery process to find out.
Starter CRM
$2k–4k /month
Specialty clinic group / small hospital
VeloCRM core: Patient 360 & timeline
Consent & contact preferences
Tasks & worklists
Segmentation + basic campaigns
Audit spine
MOST POPULARStart the pilot conversation
Access + Engage
$5k–8k /month
Hospitals fighting no-shows and call volume
Everything in Starter
Reminder ladders + self-reschedule
Waitlists with auto-backfill
Digital intake & eligibility tasking
No-show prevention
Access analytics, live
Growth Suite
$10k–18k /month
Multi-site provider group / regional hospital
Everything in Access + Engage
VeloReferral + leakage recovery
VeloExperience + grievance clocks
Provider 360 + liaison workflows
Executive dashboards + daily AI brief
Enterprise Suite
$20k+ /month · annual
Health systems
Full suite + contact-center companion
VeloNavigator care coordination
Advanced EHR adapters
Agent fabric + custom policies
Customer-tenant (your Azure) deployment
Dedicated support
Managed Implementation · one-time · EHR mapping, templates, brand, data import, SSO, consent rules, pilot design — fixed scope, quoted in weeks.
Packaging principles
Flat per hospital, never per seat
Access agents, navigators and relations staff are exactly the users per-seat pricing punishes. Flat pricing makes "give everyone a login" the default — which is what completes the graph.
AI in the price, not metered
Copilots and agents are why the product exists; metering them teaches customers to ration the differentiator. Fair-use guardrails at the platform level, not per-message tolls.
No analytics paywall
Executive dashboards and attribution ship in every tier. Analytics is how you prove our ROI to yourselves — charging extra for it would be charging for our own renewal case.
Deployment choice as a lever
Velozent-managed HIPAA cloud by default; your own Azure tenant as the enterprise unlock.